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Like attracts like- What attracts customers to your B&B Written by Jackie Miller    Sunday, 22 April 2007 April already, with business beginning to take off for another season I am asking myself that old chestnut: What did I learn from last season? And what can I do this year, that I didn’t do last year, to increase sales and improve my service to customers? Last Updated ( Sunday, 22 April 2007 ) Read more...   How to make a good impression Written by Jackie Miller    Sunday, 22 April 2007 The first impression formed about a bed and breakfast home happens the minute your guest sees your inn and walks up to your front door. The next impression occurs in the first thirty seconds when they are greeted. Last Updated ( Sunday, 22 April 2007 ) Read more...   Spring Clean and save money Written by Jackie Miller    Friday, 12 January 2007 My resolution for 2007 is to take control of my spending and get back to basics. Yes I will be maintaining high standards and not cutting corners for the sake of it. However a trip to my local supermarket and the cash and carry full of enthusiasm for Spring Cleaning, well at least a desire to get stuck in before the end of January, turned me into a wreck unable to make a sensible decision. Too much choice is what I am talking about, all attractively packaged with convincing blurb about their efficiency. Last Updated ( Monday, 16 April 2007 ) Read more...   To be or not to be...the perfect host Written by Jackie Miller    Saturday, 18 November 2006 Top Tips to impress your guests.  One key ingredient in running a successful bed and breakfast is the ability to get along with all types of people who will be staying at your B & B.  When you operate a bed and breakfast, you become the host (not an owner) who greets and welcomes guests (not clients). Last Updated ( Friday, 06 April 2007 ) Read more...

More... How to pamper your guests The customer is always right. A Stitch in Time Les Follies Animales

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